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Parcel pickup prep
German phrases for picking up a parcel
A practical sheet for the Paketshop counter: abholen, Sendungsnummer, Ausweis, and the short clarifications that save queue time.
Content verified June 2026
Interactive practice
Rehearse this conversation with choices, feedback, and grammar notes — not just the phrase sheet.
Bring
- Ausweis or passport
- Sendungsnummer from email or SMS
- Pickup notification on your phone
Expect
- Was möchten Sie abholen?
- Haben Sie die Sendungsnummer dabei?
- Ihren Ausweis bitte.
- Das Paket ist noch nicht da.
- Bitte hier unterschreiben.
Useful phrases
Have the number and ID ready before you speak
Clerks ask for Sendungsnummer and Ausweis almost immediately. Lead with ich möchte ein Paket abholen.
Guten Tag, ich möchte ein Paket abholen.
Good day, I would like to pick up a parcel.
Hier ist die Sendungsnummer.
Here is the tracking number.
Hier ist mein Ausweis.
Here is my ID.
Können Sie prüfen, ob das Paket schon da ist?
Can you check whether the parcel has arrived yet?
Rescue phrases
- Können Sie das bitte wiederholen?
- Ich habe die Nummer auf dem Handy.
- Was bedeutet Sendungsnummer?
Common questions
FAQ
Short answers for the questions people ask before this appointment.
What German phrase should I use to pick up a parcel?+
Start with Guten Tag, ich möchte ein Paket abholen — abholen is the correct verb for pickup.
What documents do I need at a German Paketshop?+
Bring your Ausweis and the Sendungsnummer from your delivery notification.
What if the parcel is not there yet?+
Ask Können Sie prüfen, ob das Paket schon da ist? and listen for noch nicht da or a pickup time.
What if I only have the number on my phone?+
Say Ich habe die Nummer auf dem Handy and show the tracking code on your screen.
Take it with you
Print or save the offline pocket card with the key lines for appointment day.
Open pocket cardKeep preparing
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