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Travel9 min rehearsal

Der Zugausfall

When your train is cancelled and you need a replacement

Your ICE is cancelled. Herr Vogt helps you find an Ersatzverbindung, a new Gleis, and whether you will still reach your connection.

Bahnhof information deskUnderstand a cancellation, find an Ersatzverbindung, and make your connection in time.

PremiumChapter 10 of 17A26 steps
Build appointment prep plan

Recommended after Der Bahnhof in the first-30-days path.

6 guided choices

3 coaching hints

5 phrases in review

At a glance

The core tasks and one useful German line to know before you start.

  • Cancellation and delay vocabulary
  • Asking for replacement connections
  • Confirming platforms and transfer times

Useful line

Mein Zug nach Hamburg ist ausgefallen. Gibt es eine Ersatzverbindung?

Before you start

When your train is cancelled

Use these phrases at the information desk after a Zugausfall: Ersatzverbindung, Gleis, and missed connections.

  • Mein Zug nach Hamburg ist ausgefallen. Gibt es eine Ersatzverbindung?Reporting cancellation
  • Von welchem Gleis fährt der Ersatzzug ab?Finding the platform
  • Was passiert, wenn ich den Anschlusszug verpasse?Connection at risk

+ 2 more in your review after the run

Appointment prep

What to have ready after a train cancellation

This scenario rehearses reporting ausgefallen, finding an Ersatzverbindung, protecting a connection, and getting a Verspätungsbescheinigung.

Bring

Ticket on your phone, destination and connection cities, employer contact if needed

Expect

Ersatz-ICE timing, Gleis changes, tight Umsteigezeit, delay certificate offer

Rescue phrase

Was passiert, wenn ich den Anschlusszug verpasse?

Keep preparing

Related German practice

The phrase guide is the key sheet for what to say. Use the checklist and rehearsal to practice it, then continue to the next situation.

Phrase sheet

German phrases when your train is cancelled

Handle Zugausfall with the phrases DB information desks expect.

Continue preparing

Appointment prep

Open the checklist and practice plan

Review what to bring, what to expect, and the phrases to save before the real conversation.

Continue preparing

Related rehearsal

German train station conversation practice

Announcements echo, the station clock keeps moving, and every answer matters when your connection is slipping away.

Continue preparing

Related rehearsal

German restaurant conversation practice for A2 learners

A table for two, a menu full of dishes you half recognize, and the moment when you need to say ohne and ask for die Rechnung.

Continue preparing